
Garage Door Won’t Open
Garage Door Repair in Your Area

A garage door that won’t open is very frustrating and inconvenient
However, by understanding the common reasons why a garage door won’t open, you can take steps to prevent these issues from occurring.
A garage door is an essential part of any home, providing security and convenience to homeowners.
Replacing the batteries in your garage door opener regularly, inspecting the springs and cables for signs of wear and tear, cleaning the sensors and tracks are a few simple things you can do to ensure that your garage door operates smoothly and reliably, providing the security and convenience that you expect from your home. Contact a professional if you are unable to fix the problem yourself.
Read below for the main reasons why a garage door won’t open.

Dead Batteries
Garage door openers operate using batteries. Over time, these batteries may run out of power, rendering the opener useless. A simple solution to this problem is to replace the batteries with new ones. It is advisable to replace the batteries every year to prevent such issues.

Broken Springs
Garage doors operate using springs that support the weight of the door. Over time, these springs may break, causing the door to become heavy and difficult to open. A garage door with broken springs can be dangerous to operate and should be repaired immediately by a professional. Signs of broken springs include a loud noise when opening or closing the door, a door that is difficult to open or close, or a door that is uneven when opening.

Sensor Malfunction
Modern garage doors have sensors that detect obstructions in the path of the door. If the sensors are not working correctly, the garage door may not open. Check that the sensors are clean and free of debris. If they are dirty, clean them with a soft cloth. If the sensors are damaged, they may need to be replaced.

Track Misalignment
The tracks on which the garage door slides can become misaligned over time. This can cause the door to become stuck, making it difficult or impossible to open. To fix this problem, check the tracks to ensure that they are aligned properly. If they are not, adjust them using a wrench or pliers. Be careful not to overtighten the bolts or screws, as this can cause the tracks to become damaged.

Broken Cables
The cables that attach the garage door to the springs can also break over time. If the cables are broken, the door will not open. Signs of broken cables include a door that is difficult to open or close, a door that is uneven when opening, or a door that is crooked when closed. To fix this problem, contact a professional who can replace the broken cables.

Restore your door.
Overhead Door Company of Kansas City™ is standing by ready to help you navigate the sometimes-confusing garage door spring repair process. Schedule your free in-home estimate today with the most trustworthy garage door repair company in Kansas City!

Not quite ready for an estimate?
Feel free to contact us with any questions you have about your garage door.
Our Specials

$100 Off Insulated Single Garage Door
*Not valid with other discounts
Expires May 31, 2023

$89.95 Garage Door Tune-Up
1 price for up to 3 garage doors and openers Extend the life of your garage door system. *Not valid with other discounts
Expires May 31, 2023

$200 Off Insulated Double Garage Door
*Not valid with other discounts
Expires May 31, 2023


$50 Off WiFi Garage Door Opener
*Not valid with other discounts
Expires May 31, 2023

Senior Citizen Discount
We feel strongly that we need to take care of the people who took care of us. If you are 65 years young or “older”, we’d like to offer you a 5% discount on any product or service we offer.

Military Discount
We are proud to serve our veterans and their families. U.S. active and retired service members, veterans, and members of their immediate families get 5% off of their garage door products and services.
Happy Clients
Marianne V.
The overall experience was seamless and easy. We have used OHD of Kansas City for garage door and door opener...
Marianne V.
The overall experience was seamless and easy. We have used OHD of Kansas City for garage door and door opener service and purchased a garage door from them. This visit was for a new garage door opener install. The technician was excellent, helpful, and efficient...before, during, and after the install. He was helpful in training us on our new opener and programming our cars for the new opener. I would highly recommend OHD to my friends and neighbors.
Ray B.
Our door broke late on a Thursday night, and I didn't even know a garage door repair was available 24-7...
Ray B.
Our door broke late on a Thursday night, and I didn't even know a garage door repair was available 24-7 until I looked it up. Got a hold of someone late that Thursday and set up a time for someone to come over the next day. I knew they had to move around some schedules to get someone here by Friday afternoon but they made it happen. The garage door was fixed in less than an hour and it was an easy transaction to pay right after. I was so glad it was fixed before my weekend trip out of town!
John P.
Quick, professional service. Within 3 hours, Overhead Door™ had the system repaired and our garage door tuned up. The technician was professional...
John P.
Quick, professional service. Within 3 hours, Overhead Door™ had the system repaired and our garage door tuned up. The technician was professional and did a great job!
Laura F.
Our technician arrived on time, cleaned the motor, installed the keypad, and programmed the button in our vehicles. He was...
Laura F.
Our technician arrived on time, cleaned the motor, installed the keypad, and programmed the button in our vehicles. He was very knowledgeable and checked all parts on door before he left. I ALWAYS use Overhead Door Company™ for the two homes I own, as well as rental houses. Great company!
Pat H.
Our cable came loose on the door. I called Overhead Door™ and they were here the same day, on a Sunday. They...
Pat H.
Our cable came loose on the door. I called Overhead Door™ and they were here the same day, on a Sunday. They fixed it perfectly; they have always been very punctual and I have used them three times. Thanks so much.
Gerry W.
Jackson County
Wonderful company and technicians. They were skilled and competent in dealing with our garage door issue. They responded quickly when...
Gerry W.
Jackson County
Wonderful company and technicians. They were skilled and competent in dealing with our garage door issue. They responded quickly when we called with an emergency. I would highly recommend them!
Paul J.
Johnson County
For over 23 years, this company and their service people have made me a happy camper by providing top-notch products,...
Paul J.
Johnson County
For over 23 years, this company and their service people have made me a happy camper by providing top-notch products, and maintenance. They've never push me to spend more than what is necessary. I value the integrity. Great example of the best of small business in America.
Steven B.
Kansas City
Excellent same-day service!! They diagnosed the issue and provided options to correct it. Our tech was awesome! I would definitely...
Steven B.
Kansas City
Excellent same-day service!! They diagnosed the issue and provided options to correct it. Our tech was awesome! I would definitely recommend this company for your garage door needs!
Dave L.
Overland Park
Very polite and knowledgeable technician. Fixed our garage door release in minutes. When discussing the wall garage door opener replacement,...
Dave L.
Overland Park
Very polite and knowledgeable technician. Fixed our garage door release in minutes. When discussing the wall garage door opener replacement, he informed me there were two options - the kind we had, and a less expensive kind without the light option. We went with the light option, but his sharing that info showed great customer service and was appreciated!
Carla C.
Olathe
OHD replaced a failed Genie screw drive garage door opener with an Overhead Door™ belt drive. Our installer was very...
Carla C.
Olathe
OHD replaced a failed Genie screw drive garage door opener with an Overhead Door™ belt drive. Our installer was very good, took no time at all, and fully explained the operation including the wireless connections. Overall, very satisfied.
Jon L.
Independence
My tension springs broke so I could not use my garage door. They were able to fit me in same...
Jon L.
Independence
My tension springs broke so I could not use my garage door. They were able to fit me in same day to come look at the door! They had to replace my whole tension spring system. The next day they came out and put a whole new system in! They were friendly and nice on the phone and in person! I'm glad I chose them! The garage door is working perfect now!
Alisha B.
Shawnee
I called about a broken spring around 1p.m. had a tech there by 4 p.m.; they had it all finished...
Alisha B.
Shawnee
I called about a broken spring around 1p.m. had a tech there by 4 p.m.; they had it all finished by 5 p.m. Very quick and very professional; they went above and beyond.
Alex F.
Lenexa
I called about my broken garage door spring and got a quote for replacing both 15-year-old springs, and was told...
Alex F.
Lenexa
I called about my broken garage door spring and got a quote for replacing both 15-year-old springs, and was told OHD could have somebody out to repair it by 8 p.m. that day or the following day. I requested same-day service, and I received a call about 4:30 p.m. verifying they would be out by 8 p.m. I received a call about 6:45 p.m. from Philip, the service technician, saying he was headed to his last appointment before me. He asked if I still wanted him to come out or make mine the first service call the next day, but I said if he was up to it; I preferred to get it done that night and he agreed. Once he arrived, he proceeded very quickly with the work to replace the springs, and followed all the COVID-19 precautions. I very much appreciated his staying out past 8 p.m. to repair my garage door.
Michael S.
Leawood
We realized that we needed a new spring for our garage door after it broke on a Thursday. We submitted...
Michael S.
Leawood
We realized that we needed a new spring for our garage door after it broke on a Thursday. We submitted the request online Friday and they were here promptly on Saturday. Ryan was our technician and he was great! He was very knowledgeable and professional. He replaced all of our hardware in no time. We were very happy with our service. Thank you!
Warren A.
Blue Springs
Great technicians who explain things that you can understand, and they do quality work! Customer service reps and all call...
Warren A.
Blue Springs
Great technicians who explain things that you can understand, and they do quality work! Customer service reps and all call takers are very kind and do everything they can to get you taken care of you in a timely manner! Thank you, Overhead Door Company!
Fred F.
Lee's Summit
Great job, OHD! I will continue to be a loyal customer. Great work and great service!! Same-day service on a...
Fred F.
Lee's Summit
Great job, OHD! I will continue to be a loyal customer. Great work and great service!! Same-day service on a non-emergency issue. I recently moved in and the garage door needed to be sealed up and have an updated door opener added. Jim T. did a fantastic job of sealing up the door without using extra materials and no additional cost. Suggested a cheaper door opener based upon my needs. Saved me a couple hundred dollars compared to what I expected to pay.
Amanda H.
Liberty
Can't say enough how satisfied I was with Overhead Door's™ service. Kirk was able to get to my house within...
Amanda H.
Liberty
Can't say enough how satisfied I was with Overhead Door's™ service. Kirk was able to get to my house within a couple hours of my phone call asking for help. He was able to repair our garage door, saving us a lot of money in the process. Very trustworthy and fast -- excellent service. I will use OHD again for any future needs.
Nancy S.
Parkville
Couldn’t be happier with our doors. Fantastic product, fantastic process, fantastic people! Thanks for your help! I will recommend Overhead...
Nancy S.
Parkville
Couldn’t be happier with our doors. Fantastic product, fantastic process, fantastic people! Thanks for your help! I will recommend Overhead Door™ every chance I get.
Michael D.
Prairie Village
OHD exhibited excellent responsiveness to new door quote request. It was a pleasant experience all around. They had very competitive...
Michael D.
Prairie Village
OHD exhibited excellent responsiveness to new door quote request. It was a pleasant experience all around. They had very competitive pricing. Our new doors are beautiful -- we could not be happier. A special thanks for answering all my questions promptly and thoroughly.
Ron L.
Kansas City
These guys are great. Time after time they come the same day to fix garage door issues for me. I...
Ron L.
Kansas City
These guys are great. Time after time they come the same day to fix garage door issues for me. I can't say enough about the guys who come out to do our work. Sometimes they have to invent a short-term solution to get you taken care of and always follow up with the real fix.
Brad P.
The whole experience was great. They were here within hours on a SUNDAY no less. I can't compliment Chris enough....
Brad P.
The whole experience was great. They were here within hours on a SUNDAY no less. I can't compliment Chris enough. He walked me through the process and was fast and efficient. He even showed me ways to keep my opener clean to keep it running smoothly. So impressed I got a quote for a new opener and will be calling you when this one needs to be replaced. Great experience all around.
Steve K.
I Called Overhead Door Company of Kansas City™ in the afternoon and they were there within an hour! Glen was friendly, thorough,...
Steve K.
I Called Overhead Door Company of Kansas City™ in the afternoon and they were there within an hour! Glen was friendly, thorough, and respected my distance. I am a red ribbon for lifer!
Angie S.
Awesome company and some great employees. Jim was so friendly and helpful. He also programmed my car to open the...
Angie S.
Awesome company and some great employees. Jim was so friendly and helpful. He also programmed my car to open the garage door. He was patient and took the time to show me how to do everything again in case something went wrong. This is the second time Overhead Door™ has come to my house and both experiences have been beyond my expectations. Highly recommend.
Susan B.
Scheduling a fix and maintenance was simple and easy online. It took my technician 45 minutes to fix the 3rd...
Susan B.
Scheduling a fix and maintenance was simple and easy online. It took my technician 45 minutes to fix the 3rd car door that jumped off the carrier. Rock-solid service, I would definitely recommend Overhead Door™
Derek D.
I've used this company on multiple occasions and they have always been extremely prompt, efficient, clean, and reasonably priced. One...
Derek D.
I've used this company on multiple occasions and they have always been extremely prompt, efficient, clean, and reasonably priced. One service call was same-day on a weekend for a broken spring, which was oversized and had to be ordered. Fortunately, they were able to get the spring and repair the door in a couple of days. The other service was to replace an exterior key pad, which they handled very quickly. Both times they serviced the garage doors to be sure everything was working great. I recommend their service very highly.