Frequently Asked
Questions

Garage Door Repair in Kansas City

Frequently Asked Questions

We are closely following the guidelines of local and national health officials and the CDC in response to COVID-19. Our goal is to continue to serve you while protecting you and your home. This means our residential technicians will:

·         Politely decline a handshake and keep a social distance upon arrival
·         Wear a face mask on every service call
·         Keep hand sanitizer and disinfectant wipes on hand at all times (and use them before and after every job)
·         Dispose of all trash, including used disinfectant wipes, in a trash can inside their vehicle
·         Regularly sanitize their vehicle door handles and steering wheel, equipment, tools, and keys

Yes. Simply find your keypad and detailed instructions on how to reset your code from the link on this page. If your keypad is not listed, call our Service Department!

Our Color Chart and Instructions will provide you with paint color formulas to match your trim to your Overhead Door™ steel garage door! There are also instructions for re-painting your door to match original Overhead Door™ colors.

See Garage Door Openers for more information about the types of operators we carry.

We gladly accept cash, checks, MasterCard, Visa, Discover, and American Express credit cards.

Although most openers do not have a reset button on them, it sometimes helps to unplug the unit, wait 60 seconds, and plug it back in. This will allow the internal computer chip to re-cycle itself.

Any torsion spring replacement is covered by a one-year labor warranty for defects in materials or workmanship starting on the date of your service. Additionally, the spring itself for and additional four years, 5 years total!

Any extension spring replacement is covered by a one year of labor and one year on the spring starting on the date of your service.

Any garage door part or accessory we replace is covered for 90 days; labor is also covered for 30 days from the date of your service.

Yes, replacing only a section of your garage door is possible in some cases; however, depending upon the damage involved, the entire door may need to be replaced. Contact us to quickly evaluate your specific situation and make recommendations for the best solution

R-Value is a measure of thermal efficiency, the higher the R-value the greater the insulating properties of the door. We use a calculated door section R-value for our insulated doors. We have several door styles to meet your insulated door needs for both residential and commercial applications.