“Outstanding Service at A Reasonable Price”
At Overhead Door™ we strive to stand out and be better than other garage door companies. Please read how this customer experienced our “rare quality in today’s business world.” We know everyone is busy and unexpected service needs should go smoothly, and we enjoy facilitating that.
“I am writing to applaud the entire team at Overhead Door Company of Kansas City. I would appreciate it if you would please forward this email to your company’s Chief Executive Officer. My garage door broke late this morning. I called your number and was promptly routed to a friendly customer service agent who quickly was able to schedule a repair for this afternoon. A few minutes later, I received a call from your technician, Kirk S., who said he was on his way to my house. Kirk arrived a few minutes later with his assistant. The men quickly diagnosed and repaired the problem for a fair price. Both guys were friendly, respectful, and showed obvious expertise.
Outstanding service at a reasonable price is a rare quality in today’s business world. Thank you all for a job well done!” – Michael B., Kansas City