Overhead Door of Kansas City Reviews

Learn more about the Overhead Door Company of Kansas City™. The Greater Kansas City area's leader in garage door repair and installation.

Steve DeBusk
Steve DeBusk

21:10 29 Jun 18
called today friday 06/29 got a great customer service rep. asked for service rep to come to my house after 200, said no problem. JIm Titmus arrived on time and completed the work fast and was a total professional. will use Jim and Overhead door again. Great job!read more

norman Kline
norman Kline

22:38 14 Jun 18
I went to leave my home Friday afternoon the 14th of June about 2 p.m. . When I hit the garage door opener the spring broke. Now I’m trapped in my house. I called Raynor. The guy told me he couldn’t get to me until Monday. He then recommended I call Overhead Garage Door. I called overhead garage door at 2:16 p.m. at 2:36 p.m. the service man called and said he would be there in 20 minutes. He showed up at 2:54 p.m. his name was Tomi R. He was very polite and efficient and had my garage door working with 2 new Springs within 1 hour. The total charge was $299 which I think is reasonable. I could not be happier with the service.read more

Caleb Morrow
Caleb Morrow

03:05 13 Jun 18
Had an issue with one of my doors at my facility and reached out and was treated like every customer should be. Spoke to a guy named Ian (had a great voice) in your office and he was very knowledgeable and the technician was very intelligent as well. Definitely recommend Overhead Door and hope you keep those two around for a while!read more

Kristin Schultz
Kristin Schultz

02:11 02 Jun 18
Awoke on a Friday morning to a broken torsion spring and a list of work to accomplish. I really expected to either wait for Monday for repair, pay a fortune, or have to axe my to-do list. Tobin W. arrived exactly when I’d been told to expect him, and in addition to being quick and skillful, he was charming: kind to my dogs, generous with a smile, and engaging in conversation. Technical skills are essential, but it’s sure nice when a repair is accomplished by someone who will engage in conversation, say lovely things about his family, and ensure the work is satisfactory. Now I have a couple of new springs with warranty, feel like the fee was fair, and am happy to support businesses who make sure they’re represented by people like Tobin.read more

Kelly Meyers
Kelly Meyers

17:49 11 Feb 18
Overhead Door Company of Kansas City is fantastic! We had a spring break on our garage door during the snow/ice storm late on Saturday night. We called Overhead Door at 8:30am on Sunday morning. Tomi not only responded to our call right away but was prompt and completely finished fixing our door by 11:30am that same morning! Kudos to Overhead Door for a job well done that exceeded our expectations!read more

Alan Michels
Alan Michels

16:57 15 Dec 17
I had a great experience with Overhead Door. The person that did the repair was knowledgeable, friendly, and very helpful. The quality of the service they provided was great. I felt like they were thorough and did even more than I expected in the repair effort. The only reason for my 4 star rating is they were a little later than originally indicated and it would have been helpful to know in advance so I wasn’t waiting so long, but it was definitely the right company to call to get the job done right. I would not hesitate to use them again.read more

Linda Peters
Linda Peters

21:49 08 Dec 17
I had a great experience with Overhead Door Company. Excellent service and reasonable pricing. They adjusted my garage doors the same day that I called. I scheduled the appointment online. We did end up replacing both doors and had an excellent experience with everyone. I love our new garage doors!!read more

Doug Russell
Doug Russell

17:33 06 Oct 17
Yesterday, was my first experience with overhead door. I was 10 minutes away and heading over to my Dad’s house when he said the garage door guy was coming over. As I pulled up, the Overhead Door guy was explaining to my Dad, who was recently diagnosed with Lou Gehrig’s disease, why he needed to re-program the door remote on the exterior wall (the whole system and parts were originally purchased and installed by Overhead Door). He continued to say that “unfortunately”, he needed to charge him for a “service call”. Later, I found out from my step mom that they were charged $90 for the five minutes it took this crook to re-program the remote. I can only hope to get these ‘overhead door’ clowns as my customers some day. I will be certain to do sub par work for them with inferior parts and charge them for subsequent “service calls”. What goes around comes around. Thank you for contacting my father and resolving the issue. It was very nice of you all to apologize and refund his charge.read more

Mindy Schneider
Mindy Schneider

10:22 17 Aug 17
When my spring snapped and trapped me in my garage I called at 8:00 AM and they were at my house the same day! He was super fast and friendly when he arrived and I was out of my garage in no time! Highly recommend!read more

Jon Jaspan
Jon Jaspan

20:22 29 Jun 17
Mr Dan Landt came out and fixed my garage door promptly. He educated me. I couldn’t be more pleased with the service. Because of Dan, I will now recommend Overhead Door Company to my neighbors and friends.read more

Chris Rumney
Chris Rumney

11:05 22 May 17
Our garage door spring broke on a Sunday morning. I called Overhead Door having heard the testimonials and ads on the radio.I was quoted a time of between 2:30 and 5:00 the same day. Dan Shirley from Overhead Door called at 1:30 and said he’d be there in a half hour. So a major plus for getting to our home ahead of schedule. When he arrived, he immediately diagnosed some possible gear trouble on our garage door an gave a quick quote as to how much to fix it. He wasn’t called out for this purpose, but he recognized that our garage door system was older and out of concern wanted to be sure there wasn’t any additional damage. He gave me the option to have it fixed, but I declined. He didn’t push back, but let me know what it would cost to update the system in the event other parts began to break.Aside from this, he didn’t give us any hard sell for items that he was not there to fix. I showed him the issue of a broken spring, preventing the door from opening and closing. He gave me the price for replacement of one spring or both. I chose to have both replaced. Within 45 mins. Dan was completely finished and headed down the road. He was very professional and friendly. I would definitely recommend Overhead Door for anyone garage needs.read more

Pauline Nelson
Pauline Nelson

17:28 12 Apr 17
This was the customer service I’ve come to expect from Overhead Door. I lost the programming on one of my remotes. Called OHD and the manager advised that it was probably fixable simply by reprogramming the remote to the overhead unit. He emailed me the reprogramming instructions and voila! it worked. Appreciated not having to pay for a service call … that’s the best kind of customer service. It will keep me coming back!read more

Adrienne D.
Adrienne D.

2018-03-22 11:05:53
This was absolutely the best service call from ANYBODY I have ever had in my entire life!I had two major problems. First, I had a dead car in the garage…read more

Kurt F.
Kurt F.

2018-02-24 09:13:27
Scott McCord was my Service Technician. All I can say is WOW! Your Company has earned a huge fan. From calling into your office yesterday and the pleasant…read more

Rhonda R.
Rhonda R.

2018-02-08 09:37:43
There are a lot of garage door companies, but we feel that Overhead Door is the best. Called them to see about getting a service call and they sent a tech,…read more

David L.
David L.

2017-11-21 05:27:39
There’s nothing like the sound of a garage door cable snapping. We moved into this house a few years back, so this was going to be my first experience…read more

Charles W.
Charles W.

2017-11-13 13:55:08
I had a great experience with them. We had two springs break at the same time. Because of tight space from a remodel the springs are not easy to reach….read more

Thomas M.
Thomas M.

2017-08-19 10:03:33
Love my new garage door and opener. Would have given 5 stars but unfortunately, one of the special order front panels that was delivered at the time of my…read more

John T.
John T.

2017-07-19 11:26:38
Called for an appointment, they got me in the next day, arrived exactly when scheduled. Work took roughy 30 minutes, no attempt to upsell me at all,…read more

Stephanie S.
Stephanie S.

2017-07-01 07:28:58
UPDATE TO MY ORIGINAL REVIEW BELOW::::As you can see, Brad Allen immediately reached out via Yelp to try to rectify the situation. After a few days of…read more

Gary K.
Gary K.

2018-01-17 13:53:16
Ryan came by at 8:30 p.m. to fix a door opener problem with one of our cars. He was courteous, professional and knowledgeable and had us up and running in…read more

Brian A.
Brian A.

2017-05-09 08:55:21
Excellent service. Had installations plus spring replaced over the years. Very thorough, explained everything plus gave me maintenance tips. Kacy the…read more

M. O.
M. O.

2017-03-07 20:17:05
Situation: broken garage door spring and cable.Called and spoke to a live, local human after just a couple rings. I explained the issue, and she promised…read more

David L.
David L.

2016-04-30 06:56:17
Couldn’t be happier with the service. We needed two cables replaced, as well as an overall tune up on our two doors. Easy website to request service. They…read more