Overhead Door Google Reviews

Learn more about the Overhead Door Company of Kansas City. The Greater Kansas City area's leader in garage door repair and installation.

Google Reviews

Google Rating

3.9

Kelly Meyers
Kelly Meyers

17:49 11 Feb 18
Overhead Door Company of Kansas City is fantastic! We had a spring break on our garage door during the snow/ice storm late on Saturday night. We called Overhead Door at 8:30am on Sunday morning. Tomi not only responded to our call right away but was prompt and completely finished fixing our door by 11:30am that same morning! Kudos to Overhead Door for a job well done that exceeded our expectations!read more

Alan Michels
Alan Michels

16:57 15 Dec 17
I had a great experience with Overhead Door. The person that did the repair was knowledgeable, friendly, and very helpful. The quality of the service they provided was great. I felt like they were thorough and did even more than I expected in the repair effort. The only reason for my 4 star rating is they were a little later than originally indicated and it would have been helpful to know in advance so I wasn’t waiting so long, but it was definitely the right company to call to get the job done right. I would not hesitate to use them again.read more

Linda Peters
Linda Peters

21:49 08 Dec 17
I had a great experience with Overhead Door Company. Excellent service and reasonable pricing. They adjusted my garage doors the same day that I called. I scheduled the appointment online. We did end up replacing both doors and had an excellent experience with everyone. I love our new garage doors!!read more

Doug Russell
Doug Russell

17:33 06 Oct 17
Yesterday, was my first experience with overhead door. I was 10 minutes away and heading over to my Dad’s house when he said the garage door guy was coming over. As I pulled up, the Overhead Door guy was explaining to my Dad, who was recently diagnosed with Lou Gehrig’s disease, why he needed to re-program the door remote on the exterior wall (the whole system and parts were originally purchased and installed by Overhead Door). He continued to say that “unfortunately”, he needed to charge him for a “service call”. Later, I found out from my step mom that they were charged $90 for the five minutes it took this crook to re-program the remote. I can only hope to get these ‘overhead door’ clowns as my customers some day. I will be certain to do sub par work for them with inferior parts and charge them for subsequent “service calls”. What goes around comes around. Thank you for contacting my father and resolving the issue. It was very nice of you all to apologize and refund his charge.read more

Mindy Schneider
Mindy Schneider

10:22 17 Aug 17
When my spring snapped and trapped me in my garage I called at 8:00 AM and they were at my house the same day! He was super fast and friendly when he arrived and I was out of my garage in no time! Highly recommend!read more

Jon Jaspan
Jon Jaspan

20:22 29 Jun 17
Mr Dan Landt came out and fixed my garage door promptly. He educated me. I couldn’t be more pleased with the service. Because of Dan, I will now recommend Overhead Door Company to my neighbors and friends.read more

Chris Rumney
Chris Rumney

11:05 22 May 17
Our garage door spring broke on a Sunday morning. I called Overhead Door having heard the testimonials and ads on the radio.I was quoted a time of between 2:30 and 5:00 the same day. Dan Shirley from Overhead Door called at 1:30 and said he’d be there in a half hour. So a major plus for getting to our home ahead of schedule. When he arrived, he immediately diagnosed some possible gear trouble on our garage door an gave a quick quote as to how much to fix it. He wasn’t called out for this purpose, but he recognized that our garage door system was older and out of concern wanted to be sure there wasn’t any additional damage. He gave me the option to have it fixed, but I declined. He didn’t push back, but let me know what it would cost to update the system in the event other parts began to break.Aside from this, he didn’t give us any hard sell for items that he was not there to fix. I showed him the issue of a broken spring, preventing the door from opening and closing. He gave me the price for replacement of one spring or both. I chose to have both replaced. Within 45 mins. Dan was completely finished and headed down the road. He was very professional and friendly. I would definitely recommend Overhead Door for anyone garage needs.read more

Pauline Nelson
Pauline Nelson

17:28 12 Apr 17
This was the customer service I’ve come to expect from Overhead Door. I lost the programming on one of my remotes. Called OHD and the manager advised that it was probably fixable simply by reprogramming the remote to the overhead unit. He emailed me the reprogramming instructions and voila! it worked. Appreciated not having to pay for a service call … that’s the best kind of customer service. It will keep me coming back!read more